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Pepper for professionals

Pepper is the world's first social humanoid robot able to recognise faces and basic human emotions. Pepper was optimised for human interaction and is able to engage with people through conversation and his chest mounted touch screen. Pepper is available today for businesses and schools.

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Specifications

PROACTIVE

Thanks to his numerous sensors, Pepper sees and detects people in his environment. He attracts their attention and invites them to approach and interact with him. When he sees that someone is looking at him, he engages in dialogue with the person, and provides him or her with the anticipated service.

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ATTRACTIVE

Thanks to his design, size and humanoid behaviour, he is easily accepted by everyone. Despite that, Pepper is not designed or intended to replace human beings, which helps to contribute to his integration.  

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INTERACTIVE

Created to communicate as naturally and intuitively as possible, Pepper uses both his voice and his body language in order to interact with people. His touch screen increases his capacity to interact and enables him to provide more information, particularly in graphic form. Lastly, Pepper is able to understand and express himself in numerous languages.

EMPATHETIC

To reinforce the connection, Pepper analyses the emotional state of his interlocutors and adapts his behaviour accordingly. This helps to create an empathetic relationship between Pepper and the people with whom he communicates.

CUSTOMISABLE

An entirely programmable platform, Pepper offers infinite usage possibilities to enrich the customer’s experience. Pepper’s community of partners provides all the skills and know-how necessary to create, develop and adapt new content and uses, enabling Pepper to effectively meet your business goals.

CONNECTED

Although Pepper is able to function without being connected to the internet, his performance is improved when he is connected to the Cloud via his Wi-Fi connection. This allows him to access his advanced voice recognition and emotional analysis services. It is also via the Cloud that Pepper provides you with the data he collects.

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Specs
Technical Features

Technical Features

120cm

AUDIO

4 omnidirectional microphones
2 loudspeakers

CONNECTIVITY

Bluetooth - Ethernet - Wi-Fi

3 omnidirectional wheels

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FACE DETECTION

Two 5 megapixels cameras
One 3D camera

POWER

Processor ATOM
E3845

NAVIGATION

An inertial unit, infrared sensors, bumpers


2 sonar sensors for omnidirectional
navigating capability

28kg

TOUCH SCREEN

to facilitate
interactions

AUTONOMY
12 hours and

autodocking capacity

GRACING MOVEMENTS
20 degrees of freedom

SPEECH RECOGNITION
More than 15 languages

Futurise your business

"Thanks to his playful side, Pepper is the perfect concept for helping our customers to enjoy themselves. Amusement is a great incitement to enter the store."

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(Arnault GOURNAC, Director of Innovation Carrefour)

USES & BENEFITS

IMPROVING CUSTOMER KNOWLEDGE

Measuring customer satisfaction, studying customer
opinions in the form of satisfaction indexes or verbatim audio or text in response to open and closed questions.


Refining the analysis of these opinions thanks to
customer data such as gender, age or mood.
• Quality and reliability of data
• Deeper knowledge of the customers
• Storage and analysis of data in real time

INFORMING AND RECOMMENDING PRODUCTS

Informing and offering recommendations about
products and services.
Participation in loyalty programmes.


Recommending products and services in a
personalised manner, adapted to the customers’
profiles and purchasing history.
• Harmonising the cross/omni-channel experience
• Assisting sales and sales teams
• Boosting sales
• Improved management and sales tracking

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GUIDING

Guiding towards locations, services or products,
and helping people to find what they’re looking for.
• Reducing staff workload
• Personalised services
• Improved management and sales tracking

ATTRACTING

Creating traffic in your physical locations.
Offering a unique experience, richer than online.
• Increasing footfall
• Promoting an innovative image
• Raising brand visibility

Uses & Benefits
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